911 & Communications
The Communications division is often the nerve center of the Lincoln Parish Sheriff’s Office and is comprised of trained call takers and dispatchers located in the state of the art 911 call center within the Sheriff’s Office. The deputies that work in this position are on-duty 24 hours a day, 365 days a year. They answer all 911 calls placed from within Lincoln Parish except those placed from within the Ruston City Limits. They are responsible for dispatching the appropriate law enforcement, fire or emergency medical resource to handle the caller’s problem. In addition to answering 911 calls, these communication deputies are responsible for staying in constant communication via radio with the on-duty patrol deputies in the field to assist in their safety and job performance. They also manage the general administrative phone lines after hours, on weekends and on holidays. In a given tour of duty these deputies will answer general informational calls, calls about serious crimes, and everything in between.